Privacy Policy

At Spritebabe, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

1.1 Personal Information

When you interact with our website, we may collect personal information that you provide directly, including:

Contact Information: Name, email address, phone number, and shipping address.

Account Information: Username, password, and preferences for account settings.

1.2 Payment Information

To process payments, we use third-party payment processors. We do not store your credit card information. The payment information you provide is encrypted and transmitted securely.

1.3 Order Information

Details about the products you purchase, including order number, product details, and purchase history.

1.4 Usage Data

We automatically collect certain information when you visit our website, including:

Device Information: IP address, browser type, operating system, and device type.

Log Data: Time and date of your visit, the pages you visit, and the duration of your visit.

Cookies: We use cookies and similar tracking technologies to enhance your experience on our website. For more information, see our Cookies Policy below.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

To Process Orders: To manage your orders, payments, and delivery.

To Communicate with You: To send order confirmations, shipping notifications, and respond to inquiries.

To Improve Our Services: To analyze usage patterns and enhance our website’s functionality and user experience.

To Personalize Your Experience: To tailor our content and marketing to your preferences.

For Marketing Purposes: If you have opted in, to send you promotional communications about our products, services, and special offers.

3. Data Protection and Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, loss, misuse, or alteration. These measures include:

Encryption: All sensitive information is transmitted securely using SSL encryption.

Access Controls: Only authorized personnel have access to your personal information.

Regular Security Audits: We conduct regular audits to ensure the effectiveness of our security measures.

4. Cookies and Tracking Technologies

Cookies are small files placed on your device to help us improve your experience. We use cookies for:

Essential Functions: To enable core functionalities of our website.

Analytics: To collect information about how you use our website, which helps us improve our services.

Marketing: To personalize advertisements and track the effectiveness of our marketing campaigns.

You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect your ability to use certain features of our website.

5. Third-Party Services

We may share your information with trusted third-party service providers to help us operate our website and conduct our business. This may include:

Payment Processors: To process payments securely.

Shipping Providers: To deliver your orders.

Analytics Providers: To analyze website usage and improve our services.

These third parties are required to protect your information and may not use it for any other purpose.

6. Your Rights

You have certain rights regarding your personal information, including:

Right to Access: You can request a copy of the personal information we hold about you.

Right to Rectification: You can request that we correct any inaccuracies in your personal information.

Right to Deletion: You can request that we delete your personal information, subject to certain legal exceptions.

Right to Object: You can object to our processing of your personal information in certain circumstances.

Right to Data Portability: You can request that we provide your personal information in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us using the contact details below.

7. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our practices regarding your personal information, please contact us at:

Email: Cespritebabe@outlook.com

Phone: +86-13556884162